Terms & Conditions of Use | Privacy Policy

1. Acceptance and scope

These Terms and Conditions of Use (“Terms”) govern your access to and use of stokes.com and related online services (the “Website”), operated by Restaurants, Inc. (“Restaurants,” “we,” “us,” or “our”). By accessing or using the Website, you agree to these Terms and applicable law. If you do not agree, do not use the Website.

2. Website content and permitted use

The Website’s text, photographs, menus, logos, graphics, software, and other materials are owned by Restaurants, Inc. or its licensors and protected by applicable intellectual-property laws. We grant you a limited, revocable, nonexclusive license to view the Website and temporarily download one copy of its materials for your personal, noncommercial use. You may not:

  • Copy, modify, distribute, or commercially use Website materials;

  • Display Website materials publicly without permission;

  • Decompile or reverse engineer Website software, except where applicable law does not permit this restriction;

  • Remove copyright or proprietary notices; or

  • Transfer, mirror, or republish Website materials on another server.

This license ends automatically if you violate these restrictions. When it ends, you must delete or destroy copies in your possession.

3. Online orders and reservations

Orders, reservations, and other requests are subject to availability and our acceptance. A confirmation that we received your request does not necessarily mean that we accepted it. We may reject or cancel an order or reservation because of unavailability, a pricing or menu error, suspected fraud, delivery-area limits, or other reasonable operational reasons. If we cancel a paid order, we will arrange a refund to the original payment method or provide another remedy where required by law.

Prices, taxes, service charges, delivery fees, and other amounts will be shown or calculated at checkout where applicable. Review your order before submitting it.

Pickup and delivery estimates are not guarantees. Delivery may be handled by Restaurants, Inc. or a third-party service, and that service’s terms may also apply. You are responsible for providing accurate contact and delivery details and being available to receive your order.

Because food is perishable and preparation may begin promptly, an order may not be changed or cancelled once preparation has started. Contact us immediately to request a change. For an incorrect, missing, or damaged order, contact us within five minutes of order placement so we can review the issue and, where appropriate, offer a replacement, refund, or other remedy.

4. Menu information and food allergies

Menu descriptions, ingredients, and dietary information are provided as a convenience and may not identify every ingredient or possible cross-contact risk. Ingredients, suppliers, recipes, and preparation methods can change. If you have an allergy or dietary restriction, contact us before ordering and confirm the information with restaurant staff. We cannot guarantee that an item is free from a particular allergen or cross-contact.

5. Website information, disclaimer, and availability

We try to keep Website information current, including menus, prices, ingredients, hours, and promotions, but errors may occur. Information may change without notice. The Website and its materials are provided “as is” and “as available.” To the extent permitted by law, Restaurants, Inc. disclaims implied warranties, including merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that Website materials are accurate, complete, current, or uninterrupted. Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

6. Acceptable use

You may use the Website only for lawful purposes. You may not interfere with Website operation, attempt unauthorized access, provide false or misleading information, introduce malicious code, or use automated means to extract Website content without our written permission.

7. Third-party links and services

The Website may link to or use third-party services, including payment, ordering, reservation, mapping, analytics, or delivery services. Restaurants, Inc. does not control and is not responsible for third-party websites or services. A link does not imply endorsement. Third-party terms and privacy policies apply to your use of those services.

8. Limitation of liability

To the extent permitted by law, Restaurants, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business interruption, arising from your use of or inability to use the Website—even if we were advised that such damages were possible.

9. Revisions

We may update the Website or these Terms. Revised Terms will be posted here. Continued use of the Website after revised Terms are posted means you accept them, to the extent permitted by law.

10. Contact

Restaurants, Inc.
3803 N 153rd St. Ste. 202
Omaha, NE 68116
contactus@restaurantsinc.net

Privacy Policy

1. Scope

This Privacy Policy describes how Restaurants, Inc. (“Restaurants,” “we,” “us,” or “our”) collects, uses, and shares personal information through this website and related online interactions. It should reflect the Website’s actual features and vendors, including online ordering, payment processing, reservations, delivery, analytics, advertising, location services, and SMS programs.

2. Information we collect

Depending on how you use the Website, we may collect:

  • Contact and transaction information: name, email address, phone number, delivery address, order details, special instructions, reservation details, and messages to us.

  • Payment information: information submitted through checkout.

  • Device and usage information: IP address, browser and device details, pages viewed, Website activity, and referring pages.

  • Location information: if you are utilizing our VIP Rewards Program

  • Promotional and SMS information: contact details, preferences, and consent records when you sign up for promotions or messages.

  • Other information you choose to provide: for example, information in a message or order note. Please do not include sensitive personal information unless it is needed for your request.

3. How we use information

We may use personal information to:

  • Process orders, payments, reservations, pickup, and delivery;

  • Respond to questions and provide customer support;

  • Send service messages about orders, reservations, or your account;

  • Send promotional messages where permitted and, where required, with your consent;

  • Provide location-related features if enabled by you;

  • Operate, secure, maintain, and improve the Website and our services;

  • Detect fraud, misuse, or security incidents; and

  • Comply with legal obligations and enforce our agreements.

4. Cookies and similar technologies

We and our service providers may use cookies or similar technologies for Website functionality, analytics, and—if enabled—advertising. You can adjust cookie settings in your browser.

5. How we share information

We may share information with service providers that help us operate the Website and provide restaurant services, such as hosting, online ordering, payment processing, reservations, delivery, analytics, and customer communications. We may also disclose information when reasonably necessary to meet legal requirements, protect rights or safety, or complete a business transaction. Sale and targeted advertising: Your personal information is not for sale or rent. While we may share data with trusted vendors and service providers to support our business operations, we never share SMS consent with affiliates or third parties.

6. SMS messaging

When you opt in to receive SMS messages from Restaurants, Inc., we may collect your phone number and information you provide during signup. We use that information to send the types of messages you agreed to receive, such as promotions, updates, alerts, or account notifications.

  • Message and data rates may apply.

  • Message frequency may vary.

  • To opt out, reply STOP.

  • For help, reply HELP or email contactus@restaurantsinc.net

  • SMS consent is not shared with third parties or affiliates for their own marketing purposes. We may share information with service providers that send messages on our behalf, subject to their role in providing that service.

7. Location-based services

Restaurants, Inc. or its service providers may use your device’s location to help you find a restaurant or provide location-related features or messages. You can disable location access in your device settings, though some features may not work as intended. Explain whether location is collected only when the Website is in use, whether it is precise or approximate, and how long it is retained.

8. Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order processing, recordkeeping, legal compliance, and dispute resolution. Retention periods depend on the type of information and its purpose. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage can be guaranteed secure.

9. Data Retention, Access, and Updates

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law; however, you may request access to or updates of your personal information at any time, and we make information about our privacy practices readily available.

10. Third-party services

The Website may link to or embed services operated by third parties. Their privacy practices are governed by their own policies. Review those policies before submitting information directly to them.

11. Changes and contact

We may update this Privacy Policy by posting a revised version on the Website. Privacy contact: Restaurants, Inc. 3803 N 153rd St. Ste 202, Omaha, NE 68116; contactus@restaurantsinc.net